FAQ

1. Do you ship internationally?
Currently, we ship only within the United States.

2. How much does shipping cost?
Shipping is free on all orders within the U.S.

3. How long will it take to receive my order?
Orders typically arrive within 3–7 business days after shipment.

4. How do I track my order?
You’ll receive a tracking link by email once your order has shipped.

5. What is your return policy?
Returns are accepted within 30 days of delivery, provided items are unworn, unwashed, and in original condition.

6. Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective or incorrect.

7. How long will refunds take?
Refunds are processed within 5–7 business days after we receive your return.

8. Can I change or cancel my order?
Yes, as long as your order has not yet shipped. Contact us immediately to make changes.

9. What if my order arrives damaged or goes missing?
Reach out within 7 days of delivery issues, and we’ll arrange a replacement or refund.

10. How can I contact customer support?
Email us at contact@americanunitedapparel.store or call +1 (419) 708-4453.